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m a n a g e m e n t F A Q s. . . . . What
will the management company do to attract rentals?
Management is motivated to achieve a combination of high occupancy and premium rentals to maximize commissions and earnings from optional services. Direct marketing will target the US & Australian markets. Top end wholesalers will also represent Mentawai Sanctuary.
Owners can stay for a continuous period of 30 days or an aggregate of 42 days in one year without any room charge. Additional days will be charged 50% of the prevailing published room rate. A variable logistics fee will be charged at a rate published each year. This covers airport pickups, 3 meals per day, speedboat transfers to/from Rokot airport, speedboat to other surf breaks in the area, one complimentary massage, free use of non-powered watersports equipment, room cleaning, fresh flowers and use of business center. (2006 fee is $65 pppn) On other services such as a-la-carte food & beverage, additional massage treatments, minibar, powered water sports equipment, optional treks or live-aboard yachts etc, owners will receive a discount at the discretion of management. Currently the discount is 20%. What
happens if I want to stay in my villa and it is already booked?
As long as there is availability, you will be offered another villa at the same location or at another Mentawai location. This will be treated the same as if you were staying in your own villa. How
will rental rates compare with similar properties and charter boat rates?
Mentawai Sanctuary villas occupy a unique market niche and our projected rates are very conservative when compared with Tavarua, the Maldives or top end charter boats. Target prices are less than 50% of established top-end land based surf destinations and approximately mid range compared to existing quality Mentawai Charter boats. 
What if I have friends who want to stay in my villa? Each owner is required to supply a members list for approval by the management company. The list sets out members of the owners immediate family or partners who shall be considered as members of the owners group and to enjoy the full benefits of ownership All other friends and associates will be treated as normal paying guests. If owners make a booking on behalf of friends, they may be entitled to receive a special discounted rate at the discretion of management and subject to availability. Initially the discount will be 20% off prevailing published rates. This discount shall also apply if owners wish to book additional villas for themselves or friends traveling in their group. Can I move to another Mentawai Sanctuary location while I am staying in my villa? Subject to availability, you are welcome to move to a MS villa or lodge suite at other surf locations. Speed boat tariff (depends on numbers & distance) & a modest transfer fee will apply to cover laundry and room cleaning. Can I upgrade to a charter boat while I am staying in my villa? Yes, subject to availability but the days you blocked for your own use will be aggregated when calculating your villa rental return unless management can secure last minute bookings for your villa. What
financial reports will management provide?
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Payments from our British Virgins Island company will be bi-annual into an account of your choice. A bi-annual owners income statement and management report will accompany all payments. The accounts will be subject to annual audit. What are the expected utility and maintenance expenses for the property and per villa?
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